FAQ
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our raffles, tickets, drawings, and more.
Frequently asked questions
Purchasing Tickets
Browse our current raffles, select the prize you'd like to enter, choose your ticket quantity, and complete our secure online checkout. You'll receive an email confirmation once your purchase is complete.
Raffle tickets can be purchased online through the Damascus Fire Raffle website or in person at select department events. Tickets are not available for purchase at our fire stations.
Yes. All purchases are processed through a secure, encrypted checkout using trusted payment processors.
We accept all major credit and debit cards, as well as other payment methods shown at checkout.
Absolutely! You may purchase as many tickets as you'd like, while supplies last, for each raffle.
Drawings & Winners
Each raffle drawing takes place after all tickets have sold or the advertised raffle period has ended. The drawing date and time will be announced on our website, Live Drawing page, and social media.
No. Watching is optional, but we encourage everyone to tune in and celebrate with us.
No. Winners do not need to be present during the live drawing to claim their prize.
Every eligible ticket purchased for each raffle is entered into a random drawing. Each drawing is conducted live to ensure transparency and fairness.
We'll contact winners using the phone number and email address provided during checkout. Winners will also be announced on our Winners page and social media.
Yes! Winning one raffle does not prevent you from entering or winning future raffles.
About the Raffles
If all available tickets are sold before the scheduled end date, ticket sales will close, and the drawing may take place earlier than originally planned. Any updates will be posted on the raffle page and our social media channels.
Every raffle helps support Damascus Fire Department by funding equipment, firefighter training, rescue gear, emergency response, and other operational needs that benefit our community.
Participants must meet the eligibility requirements outlined in each raffle's Official Rules, including any age or location restrictions that may apply.
Raffle tickets are issued to the purchaser and must comply with the eligibility requirements outlined in the Official Rules. If you're purchasing a ticket as a gift, please contact us before completing your order so we can help ensure everything is handled correctly.
Your Entries
After checkout, you'll receive an email confirmation with your order number. If you don't see it within a few minutes, please check your Spam or Junk folder.
Ticket numbers are assigned after purchase and can be viewed in your account, through Ticket Search, and in confirmation emails when applicable.
No. Ticket numbers are assigned automatically in the order purchases are received to ensure a fair drawing.
Yes. Tickets remain available until they sell out or the raffle officially closes.
You can quickly find your ticket numbers using our Ticket Search page. Simply enter the email address or information used during your purchase to view your raffle entries.
Yes! You may purchase tickets for as many active raffles as you'd like. Each raffle is a separate drawing, giving you even more chances to win.
Prizes
We'll contact you with instructions after the drawing. Depending on the prize, it may be picked up locally or shipped if noted in the raffle details.
Some prizes may be shipped, while others require local pickup. Please review each raffle's prize details for shipping information.
We'll make every reasonable effort to contact the winner using the information provided during checkout. Please ensure your contact information is accurate when purchasing tickets.